Does James Avery Clean Jewelry For Free


James Avery is a renowned jewelry retailer based in Texas that provides high-quality fine jewelry at an attractive price point. With over 250 stores across the United States, they are one of America’s best-known jewelry store chains. They also offer exceptional customer service and, as part of their commitment to customer satisfaction, they provide a free jewelry cleaning program for all customers. Many shoppers may not be aware that this service exists and it can help keep your jewelry looking its best for years to come.

The free jewelry cleaning program offered by James Avery serves as a major benefit for customers who choose to shop with them. This program allows customers to send any item purchased from a James Avery store – regardless of when it was bought – to the company so that it can be professionally cleaned and checked for any signs of wear or damage at no cost. Customers will need to include their sales receipt with the item being returned in order for it to be eligible for the free cleaning program. Once received, the piece will be professionally cleaned and inspected by one of their experienced jewelers then returned back in pristine condition with a detailed receipt and certificate of authenticity included.

Overview of the Services Offered by James Avery

James Avery is a respected jewelry retailer known for their high-quality, handmade fine jewelry designs. The company offers a wide range of services to ensure customer satisfaction, including free cleaning and polishing of jewelry purchased from them.

In addition to free cleaning, James Avery also provides customers with warranty coverage on all their jewelry items. This covers manufacturing defects and damages caused by daily wear and tear. Customers who are not able to make it into one of their stores can have their pieces assessed online or over the phone with knowledgeable and friendly staff members.

James Avery also has their own in-house repair technicians that can repair pieces as needed, from minor adjustments such as replacement clasps and jump rings, to more complex repairs like restoring broken chains or cracked gemstones. If customers want an upgrade or customization for any of their pieces, such as engraving or resizing rings, these services are also provided by the company at no additional cost for most products purchased from them. All work done at James Avery is completely guaranteed with a limited lifetime warranty on craftsmanship and materials.

Benefits of Cleaning Jewelry

Cleaning jewelry properly can help extend the life of your pieces and keep them looking beautiful. In turn, this can prevent tarnishing, fading and glazes from wearing away. Additionally, since cleaning jewelry can make it appear new again, it can have a positive effect on both its longevity and appearance. It’s recommended to clean your jewelry regularly to get the most benefit out of it. Unfortunately, James Avery does not offer free cleaning services for their jewelry, as they recommend taking all pieces in to be professionally cleaned at least once a year. Although this may mean an additional expense, you will be preserving the original sparkle and luster of your James Avery pieces for years to come by doing so.

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Does James Avery Offer Free Jewelry Cleaning?

No, James Avery does not offer free jewelry cleaning services. However, they offer an array of care products so their customers can easily clean their own jewelry at home. These products include cleaning solutions and polishing cloths that safely remove dirt, oils, and other particles from metal and gemstone pieces. Additionally, the James Avery website provides helpful tips and care instructions for properly caring for all of their products. For example, some metals require more delicate cleaning than others. In addition to traditional cleaning methods like using a polish cloth, customers are encouraged to use a soft brush or toothpick to gently remove particles from hard-to-reach areas when needed.

What Types of Jewelry are Eligible for Cleaning?

James Avery offers free professional jewelry cleaning for all of their pieces. This includes chains, charms, rings, earrings, bracelets and pendants. Special care is taken to ensure that the jewelry is thoroughly cleaned and lustrous before it is returned to the customer. James Avery also inspects each piece to make sure that any worn or damaged parts are replaced before being sent back for free. Pieces with stone settings may require more time as each stone must be inspected for quality and security before it can be returned. In addition, James Avery also offers complimentary polishing services on their select pieces to ensure that they have a timeless quality and look that will remain beautiful over time.

Advantages of Using the Free Cleaning Service

James Avery offers a free cleaning service for their jewelry. This is a great benefit for customers who have purchased items from the store as it allows them to keep their jewelry looking pristine for as long as possible. Some of the advantages of utilizing this free service include:

1. Keeping Your Jewelry Looking Brand New: This free cleaning service from James Avery keeps jewelry looking like brand new, potentially even better than when they were first purchased! Cleaning your jewelry ensures permanent shine and can help you to avoid dullness and tarnish that can occur over time.

2. Increased Longevity: Using a professional cleaning regularly will extend the life of your jewelry, making it last longer and stay beautiful. Regular maintenance helps avoid damage and scratching to sensitive metals, adding years to your pieces’ lives!

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3. Professional Care: A professional cleaner at James Avery will know exactly how to properly take care of each piece while still preserving its aesthetic beauty and value. Utilizing an experienced specialist can also help detect any damage before it becomes too severe so that necessary repairs can be made promptly.

How to Receive the Free Cleaning Service?

James Avery offers a complimentary cleaning service for their jewelry. To receive this free service, customers must present the jewelry at one of their store locations. Customers may also mail in the jewelry items to be cleaned. In that case, James Avery sends the customer prepaid postage labels so they can mail the items to their location. For mail-in service, customers must also include a note describing what type of cleaning they want done. Once the pieces arrive at James Avery, they will clean and polish each jewelry item with professional products and techniques according to the customer’s request. It typically takes 7-10 business days for the cleaning process to be completed and for customers to get their pieces back.


Q: Does James Avery offer free jewelry cleaning?

A: Yes, James Avery does offer free jewelry cleaning for their customers. Customers can bring their pieces to any of the James Avery stores and in exchange for a few minutes of their time, they will be given a complimentary professional cleaning and polishing of their jewelry. The piece must be purchased from the James Avery store in order to qualify for this service.


James Avery’s free jewelry cleaning program is a great way to ensure your jewelry looks as beautiful as the day you bought it. This program provides customers with a convenient and easy solution that requires no additional cost: simply bring in your jewelry to any James Avery store, and they will professionally clean it for you. The professional cleaning staff can restore luster and remove tarnish on pieces of any size. In addition, choosing James Avery’s services ensures that the cleaning is completely safe for your jewelry, ensuring its integrity is preserved and all gems remain securely in place.