Does Costco Return Jewelry


Costco’s return policy is very generous and jewelry is no exception. Most jewelry that is purchased from Costco can be returned for a full refund or exchange, within 90 days of purchase. Items must be in new condition with original packaging and documentation including vendor paperwork, value appraisals and care instructions. Pre-owned pieces are ineligible for returns, unless they were damaged upon arrival. If a piece of jewelry has been personalized or custom-made, it cannot be returned or exchanged for a refund; this also applies to special order items. All refunds will be issued in the same form of payment used for the purchase.

What Items Does Costco Typically Accept for Return?

Costco typically accepts returns for most items, except for electronics and major appliances which have a 90-day return policy. However, jewelry including watches, precious stones, gold, silver, and pearls have different return policies depending on the item. Generally speaking, the following rules apply to jewelry bought from Costco:

• If you purchases a wedding band or engagement ring set that includes a center stone of 1 carat or larger within 90 days of purchase, a full refund in the original form of payment is available.

• Loose diamonds 0.75 carats or larger purchased within 60 days are eligible for a full refund in the original form of payment. All other loose diamond and gemstones must be returned within 14 days to qualify for a full refund in the original form of payment.

• Gemstone jewelry such as earrings, pendants and necklaces are eligible for return only if done so within 14 days. Watches can also be returned within 14 days with all manufacturer’s accessories intact.

• As all jewellery sales are final after 14 days from date of purchase customers will not get any refunds from Costco on non-wedding/engagement ring jewellery items past this timeframe. In addition special orders such as gold coins and bullion cannot be returned at any time even if unopened and still in their original packaging due to market volatility

Understanding Costco’s Specific Regulations for Returning Jewelry

Costco has specific regulations for items that can be returned for refunds or exchanges. For jewelry, your refund or exchange must follow the store’s jewelry return policy and be within 90 days of purchase. If a product fails during normal wear due to defects in materials or workmanship, it will be replaced with an exact item, pending availability. Refunds are issued in the form of a one-time Costco Cash Card and will include all applicable taxes. However, if you received the jewelry as a gift, the buyer has up to two years to return the item for store credit only and they must provide you with a valid receipt. In addition, if you purchased watches or diamonds that exceed $5,000 USD in value (including taxes), those items may not be returnable under any circumstances but may qualify for Costco Concierge Services’ repair services for up to five years after purchase depending on the type of watch.

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Tips for Packaging and Returning Jewelry to Costco

Yes, Costco does accept returns of jewelry. Customers should check their product’s return policy as some items may have different rules for returning them. To ensure the best customer experience when returning jewelry to Costco, here are a few tips that should be followed:

1. Check the Return Policy: Make sure to read the return policy for your jewelry carefully before making a purchase, as this will ensure that you are aware of what is and isn’t allowed to be returned and within what timeframe. Many items such as earrings, watches, engravable products, and loose diamonds cannot be returned.

2. Package Carefully: When packaging jewelry up to return it, use secure and protective packaging materials such as bubble wrap so that the item(s) do not shift or become damaged during transit back to Costco. Include any paperwork which was received with your purchase or was given to you at the time of checkout – having supporting documents will give you peace of mind that your return will go smoothly.

3. Obtain Tracking Information: If returning an item using a mail carrier service, obtain a tracking number for your parcel (if offered). Having tracking information will allow you to keep track of when the package arrives back in-store and helps prevent lost in transit items from being misplaced.

4. Visit a Member Services Counter: When you deliver the package back in-store, make sure to check-in at one of the Member Services counters with your ID/ proof of membership and receipt so that they can complete your return request quickly and easily.

Factors to Consider When Initiating a Return

Costco does accept returns of jewelry, however, each return is handled on a case-by-case basis. Factors such as the original purchase price, receipt and condition of the piece will determine whether Costco can issue a full or partial refund. Before seeking a refund or initiating an exchange, customers should ensure that their item meets Costco’s return requirements. In order to qualify for a full refund or exchange:

1. Items must be returned within 90 days of purchase with valid proof of purchase.
2. All items must be in new and resalable condition and accompanied by all accessories and components, if applicable.
3. Items purchased online must be in their original packaging along with any IDs required to return electronics such as TVs, computing products and digital cameras.
4. Items purchased from a trusted source such as an authorized dealer are eligible for return at select locations if finished by a professional jeweler and accompanied by the receipt of purchase from the jeweler.

Guidelines on Jewelry Returns Time Frames

Costco offers a generous return policy when it comes to returns of jewelry items. Generally, the items must be returned within 90 days of purchase, provided that they are still in their original condition. Those pieces of jewelry which contain gemstones, such as diamonds and rubies, must also include an appraisal from a licensed jeweler before the item can be returned. In addition, any items with an engraving or that were customized cannot be returned to Costco at all. Customers should note that there will be a 15% restocking fee for any jewelry items that are returned outside of the 90 day time frame.

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Benefits of Shopping at Costco for Jewelry and Returns

Yes, Costco does return jewelry. Returns on jewelry must be made within 90 days of purchase and can be made in-store with the required receipt, or through an online return form for items bought online. Those who are members of Costco’s Executive Membership program can take advantage of an even longer return period of 2 years from date of purchase.

Shopping at Costco for jewelry offers a number of benefits. The store offers selection from numerous high-end designers as well as value-priced items with classic and modern styles. Quality control is monitored by a skilled staff of industry experts to ensure that each item is free from defects and that it meets the highest standards. Prices are often reduced due to marked down items or special sales events, enabling customers to get excellent value for money. And the generous return policy provides peace of mind, allowing customers to buy jewelry confidently with the knowledge that they will be able to make returns if needed without any hassle.


Yes, Costco does allow returns of jewelry purchases. This includes diamond engagement rings, necklaces, earrings, bracelets and other fine jewelry. All returns must be made within 90 days from the date of purchase with an original receipt. Any items that have been sized, altered or engraved cannot be returned unless there is a manufacturing defect. Refunds for diamond jewelry purchases are available in cash or check form and must include identification when returning the item(s). In addition to in-store returns for jewelry items purchased at Costco locations, returning products by mail is possible through an option called “Costco Concierge Services” which allows customers to get their refund within 2-3 weeks after return shipment. There may also be additional charges depending on the type of return being requested and the reason for return e.g., if a product is found to be defective then any extra shipping fees will not be charged.

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